Your First Visit
A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare.
At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.
Your veterinarian will examine your pet from nose to tail, looking for things like heart murmurs, ear infections, and/or parasites. Your veterinarian can also provide pet-proofing tips, training assistance, and parasite protection recommendations.
|Before Your First Appointment|
Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.
While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.
Drop-off appointments are available before 10:00am to be seen by the doctor that same day. A "Drop-off" appointment means you may bring your pet at the time that works best for you and leave them with us for a couple of hours. We will ask you to drop off your pet sometime in the morning so our doctors can examine them in between appointments or at the time purposely reserved for admitted patients. Once the veterinarian has examined your pet, he or she will give you a call to go over the diagnosis and review the treatment plan and associated costs.
Hospital Arrival Policy
For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms. All cats must be presented in an appropriate cat carrier or on a leash. All surgical patients should be received between 7:00am-7:30am. Surgery patients are to be fasted from food for 12 hours. Water should be picked up at 6:00am the morning of surgery. Please walk your pet prior to arrival to allow for morning urination and defecation.
“We moved to Texas two years ago (Spring), and the same day I was unpacking, my dog Pascal had a big seizure. Not knowing the area, I searched Google for a vet near me, and Cole Vet was first on the list. I remember driving and crying, got to Cole Vet, and oh my Lord....that was a blessing! and still a blessing. We love Cole Vet; the staff, the doctors, are amazing! especially Dr. Kerr, who has been Pascal's doctor. She is wonderful! We are so glad and so blessed that we found Cole Vet to take care of Pascal's health.”
Beatriz A. - Harmony