A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare.
At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.
Your veterinarian will examine your pet from nose to tail, looking for things like heart murmurs, ear infections, and/or parasites. Your veterinarian can also provide pet-proofing tips, training assistance, and parasite protection recommendations.
| Before Your First Appointment |
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Appointment Policies
Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.
While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.
Drop-off appointments are available before 10:00am to be seen by the doctor that same day. A "Drop-off" appointment means you may bring your pet at the time that works best for you and leave them with us for a couple of hours. We will ask you to drop off your pet sometime in the morning so our doctors can examine them in between appointments or at the time purposely reserved for admitted patients. Once the veterinarian has examined your pet, he or she will give you a call to go over the diagnosis and review the treatment plan and associated costs.
Hospital Arrival Policy
For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms. All cats must be presented in an appropriate cat carrier or on a leash. All surgical patients should be received between 7:00am-7:30am. Surgery patients are to be fasted from food for 12 hours. Water should be picked up at 6:00am the morning of surgery. Please walk your pet prior to arrival to allow for morning urination and defecation.
“The staff is always so sweet and helpful when I call or come in. The doctors called with the progress of the visit and helpful information. This is very much appreciated as it is as if one of our children were sick. Thank you!”
Gretchen D. - Harmony
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